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Privacy Policy

Privacy Policy

We are committed to protecting your privacy.  This Privacy Policy applies to all the web pages related to this Site.  Any information we collect on our Site generally falls into the Personally Identifiable Information Category.  This refers to information that lets us know who you are or reveals any Personally Identifiable Information.  When you place an order for our jewellery pieces, we collect Personally Identifiable Information from you such as your name, contact and billing information and other transaction information.  This information will not be used for anything other than for the purposes stated in these Terms and Conditions.

For the purposes of delivering the ordered item to you or your chosen recipient, we make use of an email service provider and certain information has to be shared with the respective courier service provider for delivery purposes.

The Site may collect certain information about your visit, such as the name of the internet service provider and the Internet Protocol (IP) through which you access the Internet; the date and time you access the Site, the pages that you access while at the Site and the Internet address of the website from which you linked directly to our Site.  This information is used to help improve our Site, analyse trends, and administer the Site.

We take all reasonable measures to keep your personal information, order and payment details secure.  However, we cannot be held liable if an event beyond our control results in any loss to you.

Except as disclosed in this Privacy Policy or in these Terms and Conditions, we do not sell, trade, rent, or otherwise retransmit any Personally Identifiable Information we collect online unless we have your permission.  Any Personally Identifiable Information you provide to us will be used for your purchases and retained in hard copy in the form of the original invoices as well as within our database system, which generates our invoices.  From time to time, we may be required to provide Personally Identifiable Information in response to a court order, subpoena, or government investigation.  We also reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.  We may release Personally Identifiable Information when we believe that such release is reasonably necessary to enforce or apply our limited warranty or to protect the rights, property, and safety of others and ourselves.

Links to third-party websites may be provided solely for your information and convenience, or to provide additional information for various other goods, services or information.  If you use these links, you will leave our Site.  This Privacy Policy does not cover the information practices of those third-party websites linked to our Site nor do we control their content or privacy policies.  We suggest that you carefully review the privacy policies of each third-party website you visit.

Any updates or changes to this Privacy Policy or these Terms and Conditions will be posted here on our Site and the date of the newest version posted above.  Please check back frequently, especially before you submit any Personally Identifiable Information at our Site, to see if this Privacy Policy or these Terms and Conditions have changed.  By using our Site, you acknowledge acceptance of this Privacy Policy and these Terms and Conditions in effect at the time of use.  If you have any questions or concerns about the Privacy Policy, please send us an email at

Cookie / Tracking technology

This Site may use cookie and tracking technology depending on the features offered.  Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site.  Cookies can also help customise the Site for visitors.  Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided Personally Identifiable Information, cookies may be tied to such information.  Aggregate cookie and tracking information may be shared with third parties.